Delivery & Returns


Delivery Information

UK mainland

 

  • Prompt professional courier delivery.
  • Standard delivery only applies to mainland UK orders and excludes remote and offshore areas.
  • Standard delivery excludes weekends - please contact us if you require a Saturday delivery.
  • Orders placed after 11 AM on Friday and over the weekend will be processed Monday.
  • Any damages must be notified within 24 hours. Any notification after this point can't be processed due to us not being able to claim against the courier.
  • Certain products attract a delivery surcharge due to weight or volume.
  • Standard UK delivery charge excludes Northern Ireland, Scottish Highlands & Islands,  Isle of White and the Isle of Man. For these areas please contact us for more information.

Returns

  • The return of goods is entirely at the discretion of Scottish Disposable Supplies Ltd.
  • Goods must be returned to Scottish Disposable Supplies Ltd within 14 days of delivery at the customer's expense. Scottish disposable Supplies Ltd reserves the right to charge the customer a handling fee of 25% of the cost of the goods.
  • Goods which have been manufactured to customer's requirements (e.g. printed products) cannot be returned unless they are faulty. Scottish Disposable Supplies should be advised within 5 days of the delivery date of any such defect.
  • For returns to be considered, goods must be in their original condition.
  • All goods will be inspected on return.
  • All exchanges will automatically be sent to the same delivery address as original order, should you need to change this let us know via e-mail.
  • If the item is out of stock in the size or colour you have opted for, then a refund will be issued instead.
  • The goods are your responsibility until they reach our warehouse, so make sure it’s packed up properly and can’t get damaged on the way.
  • We are not responsible for any items that are returned to us by mistake.
  • Goods which have been manufactured to customer's requirements (e.g. printed products) cannot be returned unless they are faulty. Scottish Disposable Supplies should be advised within 5 days of the delivery date of any such defect.
  • We recommend obtaining proof of postage.